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At Amdocs

We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential—empowering them to transform their boldest ideas into reality and make billions of people feel like VIPs.


SaaS Trust Center

The SaaS Trust Center currently supports B2B customers with the following main products:

Amdocs SaaS Management Platform

  • Compliance:
    • SSAE-18 SOC1 Type 2 & SOC2 Type 2
    • ISO 27001:2022
    • ISO 22301

Amdocs Subscription Lifecycle Management (SLM)

Also known as:

  • Vindicia Subscribe

  • Vindicia CashBox™

  • Amdocs MarketONE

  • Amdocs Subscription Marketplace

  • Compliance:

    • PCI-DSS Version 4.01 Level 1
    • SSAE-18 SOC1 Type 2 & SOC2 Type 2
    • ISO 27001:2022
    • ISO 22301

Vindicia Retain

Also known as:

  • Vindicia Select™

  • Amdocs MarketONE

  • Amdocs Subscription Marketplace Retain/Select

  • Compliance:

    • PCI-DSS Version 4.01 Level 1
    • SSAE-18 SOC1 Type 2 & SOC2 Type 2
    • ISO 27001:2022
    • ISO 22301

Amdocs User Lifecycle Management (ULM)

Also known as:

  • Amdocs MarketONE

  • Amdocs Subscription Marketplace ULM

  • Compliance:

    • SSAE-18 SOC1 Type 2 & SOC2 Type 2
    • ISO 27001:2022
    • ISO 22301

Amdocs Product Lifecycle Management (PLM)

Also known as:

  • Amdocs MarketONE

  • Amdocs Subscription Marketplace PLM

  • Compliance:

    • SSAE-18 SOC1 Type 2 & SOC2 Type 2
    • ISO 27001:2022
    • ISO 22301
Deloitte-company-logoDeloitte
BDO Israel-company-logoBDO Israel
MegaplanIT-company-logoMegaplanIT
Amazon Web Services (AWS)-company-logoAmazon Web Services (AWS)
Microsoft Azure-company-logoMicrosoft Azure
Qualys-company-logoQualys
SafeBase-company-logoSafeBase
Horizon3.ai-company-logoHorizon3.ai
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Documents

SAAS COMPLIANCE FRAMEWORKSOC 1 Type 2
Audit Logging
Multi-Factor Authentication
Product Architecture
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Knowledge Base (FAQ)
  • Please provide details of the encryption implemented in the solution for data flowing between various components. Examples: SSH, IPSec, HTTPS, TLS 1.2/1.3
  • Does Solution's network elements perform IP routing between interfaces?
  • Does Supplier conduct employee security training designed to help address the risks of unauthorized physical access including: a) proper configuration and enforcement of access control systems; b) proper monitoring, alerting, and escalations when violations or misconfigurations occurs?
  • Describe and provide details on all security breaches that you have experienced in the previous 36 months. Include U.S. and Global public notification details as appropriate.
  • Does Solution provide methods to enforce access control for all management plane protection protocols?
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If you need help using this SaaS Trust Center, please contact us.
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