At Amdocs

We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential empowering them to transform their boldest ideas into reality and make billions of people feel like VIPs.
Amdocs provides a suite of enterprise grade SaaS solutions built with security, compliance, and operational excellence at their core.
Our trust posture spans multiple products, each engineered to support global scale, reliability, and regulatory readiness.

SaaS Trust Center

The SaaS Trust Center currently supports B2B customers with the following main products:

MarketONE: Our Flagship Digital Commerce Platform

MarketONE is our most comprehensive digital commerce solution, supporting subscription monetization, marketplace orchestration, and partner ecosystem enablement. As the central pillar of our SaaS strategy, MarketONE is built on a robust security foundation and governed by the same compliance frameworks applied across our Subscription Lifecycle Management stack. This ensures that every transaction, integration, and data flow operates with enterprise‑grade assurance and regulatory alignment.

Vindicia Retain: AI‑Driven Subscription Recovery

Vindicia Retain serves as our advanced, ML‑driven subscription recovery engine, helping customers reduce involuntary churn and protect recurring revenue. Retain sits adjacent in the SaaS ecosystem and benefits from the same standards aligned security posture. Its design supports high scale data operations, secured analytics, and compliance ready reporting while maintaining strict separation from sensitive payment instrument data.

SLM, PLM, and ULM: Lifecycle Management Solutions

Our SLM (Subscription Lifecycle Management), PLM (Product Lifecycle Management), and ULM (User Lifecycle Management) solutions extend secure lifecycle governance across subscription definition, product evolution, and usage processing. These systems share the same foundational security, privacy, and compliance capabilities that underpin MarketONE creating a unified trust framework across the entire subscription lifecycle.

Vindicia Retain

Also known as:

• Vindicia Select™

• Amdocs MarketONE

• Amdocs Subscription Marketplace Retain/Select

• Compliance:

  • PCI-DSS Version 4.01 Level 1
  • SSAE-18 SOC1 Type 2 & SOC2 Type 2
  • ISO 27001:2022
  • ISO 22301

Amdocs Subscription Lifecycle Management (SLM)

Also known as:

• Vindicia Subscribe

• Vindicia CashBox™

• Amdocs MarketONE

• Amdocs Subscription Marketplace

• Compliance:

  • PCI-DSS Version 4.01 Level 1
  • SSAE-18 SOC1 Type 2 & SOC2 Type 2
  • ISO 27001:2022
  • ISO 22301

Amdocs User Lifecycle Management (ULM)

Also known as:

• Amdocs MarketONE

• Amdocs Subscription Marketplace ULM

• Compliance:

  • SSAE-18 SOC1 Type 2 & SOC2 Type 2
  • ISO 27001:2022
  • ISO 22301

Amdocs Product Lifecycle Management (PLM)

Also known as:

• Amdocs MarketONE

• Amdocs Subscription Marketplace PLM

• Compliance:

  • SSAE-18 SOC1 Type 2 & SOC2 Type 2
  • ISO 27001:2022
  • ISO 22301